GOOD QUESTIONS. STRAIGHT ANSWERS.
A little clarity before
you hand it over.
A little clarity before you hand it over.
From choosing your service to the first visit, here’s what to expect from
PoofPass.
GOOD QUESTIONS. STRAIGHT ANSWERS.
From choosing your service to the first visit, here’s what to expect from
PoofPass.
Your quote reflects your dogs, visit frequency, and cleanup needs. Review the recurring rate and any first-cleanup charge before signing up.
Weekly is a practical starting point for regular help. Every-other-week and monthly visits leave longer gaps for waste to build up. Consider your dogs, your yard, and how much cleanup you want to do in between.
Yes. Choose a one-time cleanup when the yard needs catching up without starting recurring service.
A yard that has gone longer between cleanups may need extra time, depending on when it was last thoroughly cleaned. First cleanup is no extra charge to you.
Check your ZIP code when you request a quote. Address-specific availability is confirmed before booking.
You receive a gate photo after the visit. Let us know about special latches or access instructions when setting up service.
Visit notifications help you keep track of your service. Your setup details explain the available communication channels and updates.
Share the service areas and any gate or access details needed for the visit. Confirm the arrangements for your dog before service begins.
Tell us about any areas that need special attention when requesting your quote. We can clarify the scope before your first visit.
No. PoofPass offers recurring service without a long-term contract. Review the service terms for how plan changes and cancellations work.
Contact PoofPass when your household or cleanup needs change. The service terms explain when plan changes take effect.
The quote and signup summary show the amount and billing schedule before you confirm service.
Let us know if the cleanup falls short. The satisfaction guarantee explains how to report a concern and how PoofPass puts it right.
Check the service policy for weather-related changes and watch for visit notifications. Exact timing and billing treatment follow the published service terms.